FAQ | Gorilla Arms LLC | Custom Firearms and Firearms Build-outs


What/who is Gorilla Arms LLC?
Gorilla Arms LLC is a company committed to raising the bar in custom firearms and firearms build-outs.  We utilize quality parts to ensure excellence.


Do you sell lowers?
Unfortunately no, we are not an FFL at time and do not sell serialized parts that require ownership transfer.


Can I cancel my order?
A customer may cancel his/her order as long as they have not received tracking information.  All cancellations are subject to a 25% restocking fee.  If you wish to cancel an order, please contact us here.


What is your Shipping policy?
For products in stock will ship by next business day; products we have to order, please allow 5-7 business days. All orders are shipped via USPS with flat rate pricing depending on item value/size.

We will notify you via e-mail, when your order is shipped.  In the event of a delay longer than 3 business days, you will be contacted and other arrangements can be made at that time. If we do not contact you within 5 business days, please contact us to check the status of your order.

All custom items allow at least 2 weeks for manufacturing.  We will notify you via e-mail if it will take longer.

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